Articles
- Creating an account for a practitioner
- Logging in to your account for the first time
- Activate the payment option
- Create a new teleconsultation appointment
- Joining a teleconsultation as a practitioner
- Welcoming and making the patient wait
- Invoicing the teleconsultation
- Joining a teleconsultation as a patient
- Making a payment for a teleconsultation
- Tutorials
- FAQ & Troubleshooting
- I cannot log in to my account
- I want to change my password
- I cannot enter in a teleconsultation
- This message “Please wait…” displays for a long time now
- I cannot hear my interlocutor
- The sound is bad
- The teleconsultation cuts off and the sound is bad
- I cannot see my interlocutor
- I am on my mobile phone, I want to change device and transfer the teleconsultation on my computer.
- I want to download the prescription
- I cannot invoice the teleconsultation
- When will the patient pay for the teleconsultation?
- The patient did not pay for the teleconsultation yet. How can I remind him?
- I sent the required documents on Stripe but I still cannot invoice the teleconsultation
