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Diag

  • DIAG Help Desk - Essential

    • About
    • Creating a new account
    • Logging in to your account for the first time
    • Creating a user
    • Default user roles
    • Configuring the agents
    • Checking and changing my account information
    • Creating a ticket & sending an invitation
    • Receiving an incoming assistance call
    • Communicating with my colleagues
    Read more
  • DIAG Help Desk for Salesforce

    • Configuring the Apizee application into SalesForce
    • Sending an invitation
    • Receiving an incoming assistance call
    Read more
  • Field Team Collaboration

    • 1. Basics
    • 2. Installation & Requirements
    • 3. Administration
    • 4. User guides
    Read more
  • BtoB Visual assistance support system (with ticket system and invitation SMS and email)

    • 1. Basics
    • 2. Installation & Prerequisites
    • 3. Administration
    • 4. User Guides
    Read more
  • Switch from dark to light mode

    Read more

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