DIAG Help Desk - Essential About Creating a new account Logging in to your account for the first time Creating a user Default user roles Configuring the agents Checking and changing my account information Creating a ticket & sending an invitation Receiving an incoming assistance call Communicating with my colleagues Read more Field Team Collaboration 1. Basics 2. Installation & Requirements 3. Administration 4. User guides Read more Customer support - Ticket System 1. Basics 2. Installation & Requirements 3. Administration 4. User Guides Read more BtoB Visual assistance support system (with ticket system and invitation SMS and email) 1. Basics 2. Installation & Prerequisites 3. Administration 4. User Guides Read more
